Return Policy:

We do not accept return or exchange once item(s) is/are shipped. 
Please beware that chocolate eggs are very fragile and may break or melt during delivery/transit. We do not offer refund or replacement in case eggs arrived broken or melted.


Cancellation Policy:

Orders may be cancelled as long as they have not been processed. Please contact us via email to cancel an order. We will let you know if your order has been processed, shipped or successfully canceled.

We reserve the right to void or cancel any order if we find any security risks or fraudulent credit card charges are involved.


Please let us know if you have any problems or concerns regarding any of the information above. Email us at hello@surpriseegg.com.my.

Email Me when In Stock! We will inform you when the product arrives in stock. Just leave your valid email address below.
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